Privacy Statement

1. Zero Storage & No Training

This application is designed with strict privacy boundaries: we NEVER store your dictation audio or its transcription. Both are secured in transit (via TLS encryption) and at rest (ephemeral processing), and are immediately deleted after processing is complete. Your data is absolutely never used to train our AI models or third-party models.

2. No Monitoring

We guarantee that we will never monitor the content of a dictation, and that we have not built any function that would technically support monitoring. This commitment is structural: there is no admin tool, no logging path, and no API that would expose dictation content to anyone — including us.

3. Transcription Subprocessors

To convert speech to text, audio is transmitted over TLS to high-quality, GDPR-compliant transcription platforms such as ElevenLabs and Soniox. These providers process audio strictly to return a transcript and do not retain it for training. The resulting text is then refined by language-model providers (e.g. Google Gemini, Groq) under the same zero-retention guarantee. No raw audio or transcript is stored on our servers.

4. Account Data & Telemetry

The only information retained centrally is your account identity (email) and anonymized telemetry metadata (such as word counts or API token consumption) strictly necessary to calculate billing, enforce service limits, or diagnose system outages.

5. Adaptive Memory (Can be disabled)

If your tier includes the “Spelling Rules” feature, the app learns how to correct terminology. This “Memory” is stored securely and tied to your account or team to improve accuracy over time. You have total control over this data: you can view, edit, or completely disable and erase it at any point under the “Memory” tab in your account menu.

6. General Website Data Collection

As a boutique offering, we rely on word-of-mouth rather than SEO tracking. We follow a “Keep it simple” philosophy, avoiding unnecessary data collection. We do not use third-party analytics tools, marketing cookies, or tracking pixels on our landing pages.

7. Email Communication

If you contact us via email, your address is used exclusively to answer your inquiry. Email correspondence is stored with our provider (Microsoft 365 or Google Workspace) and managed according to GDPR compliance standards.

8. Your Rights

You have the right to request information about any personal data we have stored about you, as well as its correction or deletion. To exercise these rights, please contact privacy_dictation@tosdra.com.